Since 1992, Market America has continued an upward pace to change the way consumers receive exclusive and quality products through the online retail industry. When the company was founded by Chairman and CEO JR Ridinger, the industry was just beginning to learn about the exclusive type of online shopping that the company offers. After 25 years in the industry, consumers have helped the company reach more than $8 billion from online retail sales.
Market America customers are able to purchase directly from the company’s website, shop.com. The exclusive buying experience has provided an opportunity for many customers to purchase sought-after items that are not found among mainstream retailers. The relationship with customers has been a winning and successful experience on both sides.
The experience has now put Market America in the history books as the first two-time winner of the Torch Award for Ethics from the Better Business Bureau (BBB) for shop.com. The company also won the same award in 2013. The Torch Award for Ethics is bestowed on a business that has shown a commitment to applying best practices for achieving day-to-day operations and showing a dedication to supporting its respective industry. The company already has an A+ rating with the BBB. “This is such an honor for us and just goes to show that when you do things the right way, people take notice,” said Ridinger.
The North Carolina BBB, which is also where the company has its headquarters, made the official announcement last month. However, the company will officially be honored in October, at the 2018 Torch Awards and Annual Meeting.
Market America has more than 20,000 worldwide Unfranchise Owners who conduct business on its behalf and have shown a commitment to providing excellence in serving the consumer. Kevin Hinterberger, President and CEO of the BBB branch serving North Carolina said, “We’re very fortunate to have an organization like Market America in our community…they do what’s right even when nobody’s looking.”
The recipient of the Torch Award for Ethics is selected by an independent panel of judges. The results of being selected twice clearly indicate that Market America is immensely trusted by consumers.